Please read these Terms and Conditions carefully before registering an account or using any service on the pk399 platform. By accessing pk399, you agree to be bound by these terms.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and pk399 ("pk399", "we", "us", "our") governing your access to and use of the pk399 platform, including the website located at pk399.net, all associated subdomains, mobile-optimised interfaces, and any gaming, betting, or ancillary services made available through those properties (collectively, the "Platform").
By completing the registration process, accessing your pk399 account, or using any part of the Platform, you confirm that you have read, understood, and agree to be legally bound by these Terms in their entirety, together with the pk399 Privacy Policy and Responsible Gaming Policy, each of which is incorporated into these Terms by reference.
If you do not accept these Terms in full, you must immediately cease using the Platform and, if you have registered an account, request its closure by contacting pk399 support.
Access to and use of the pk399 Platform is subject to the following eligibility conditions, all of which must be satisfied at the time of registration and on a continuing basis throughout your use of the Platform:
pk399 reserves the right to request identity verification documents at any point. Failure to provide satisfactory documentation within the timeframe specified by pk399 may result in account suspension, restriction of withdrawals, or account closure.
Each individual is permitted to hold one (1) registered account on the pk399 Platform. The creation of duplicate, multiple, or linked accounts by a single individual is strictly prohibited and constitutes grounds for immediate account closure and forfeiture of any outstanding balances.
During registration, you are required to provide accurate, current, and complete information, including your full legal name, date of birth, email address, and any other information requested on the registration form. pk399 is not liable for any loss arising from inaccurate information provided at registration.
pk399 operates a mandatory KYC process in accordance with internationally recognised anti-money laundering (AML) and know-your-customer standards. As part of the KYC process, pk399 may request:
Withdrawals will not be processed until KYC verification is satisfactorily completed. Providing false, fraudulent, or misleading documents constitutes a serious breach of these Terms and may be referred to the relevant authorities.
You are solely responsible for maintaining the confidentiality of your pk399 login credentials. pk399 is not liable for any loss arising from unauthorised access to your account where that access results from your failure to protect your credentials. You must notify pk399 support immediately upon becoming aware of any unauthorised access to or suspected compromise of your account.
Deposits to your pk399 account may be made through the payment methods listed in the Cashier section of the Platform, which include JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Visa/Mastercard debit cards issued by Pakistani banks, USDT TRC20, Skrill, and Neteller. Minimum deposit amounts are as specified in the Cashier section and are denominated in Pakistani Rupees (PKR).
All deposits must be made from payment accounts or instruments held in your own name. Deposits from third-party payment sources are prohibited. pk399 reserves the right to reverse any deposit identified as originating from a third-party source.
Withdrawal requests are processed to the same payment method used for the most recent qualifying deposit, subject to method availability and applicable minimum and maximum thresholds. pk399 may, at its discretion, require additional verification before processing a withdrawal request.
Processing times vary by payment method: JazzCash and Easypaisa withdrawals are typically processed within one to four hours during operating hours; bank transfers within one to three business days; USDT TRC20 within five to twenty minutes of confirmation. pk399 does not guarantee processing times and is not liable for delays caused by payment service providers or network congestion.
The pk399 Platform operates in Pakistani Rupees (PKR). All balances, stakes, winnings, and transaction amounts are denominated in PKR. For transactions processed in alternative currencies (e.g., USDT), conversion is applied at the prevailing rate at the time of the transaction. pk399 is not liable for exchange rate fluctuations.
All bets placed on the pk399 Platform are subject to the specific rules applicable to the relevant game or betting market, as published in the respective game lobby or betting section. In the event of any conflict between these Terms and the specific game or market rules, the specific rules shall prevail with respect to that game or market.
pk399 may from time to time offer promotional bonuses, free spins, cashback offers, or other incentives to registered players. All such offers are subject to the specific terms and conditions published at the time the offer is made available. General conditions applicable to all pk399 bonuses include:
The following conduct is strictly prohibited on the pk399 Platform. Engaging in any of the following may result in immediate account suspension, forfeiture of funds, and referral to the relevant authorities:
All content on the pk399 Platform, including but not limited to text, graphics, logos, game interfaces, software, sound effects, and design elements, is the intellectual property of pk399 or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial gaming purposes only.
You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from the Platform without the express prior written consent of pk399.
To the fullest extent permitted by applicable law, pk399 and its directors, employees, agents, and licensors shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of winnings, loss of data, or loss of business opportunity.
pk399 does not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components. Access to the Platform is provided on an "as is" and "as available" basis. pk399 is not liable for any loss arising from reliance on information published on the Platform, including odds, promotional terms, or game descriptions, which may be subject to update without prior notice.
In no event shall pk399's total aggregate liability to any individual player in connection with these Terms exceed the total amount deposited by that player in the twelve (12) months preceding the event giving rise to the claim.
pk399 is committed to the promotion of responsible gaming. The Platform provides the following tools to all registered players, accessible at no cost from the Account Settings section after pk399 login:
Reductions to any active limit take effect immediately. Increases are subject to a minimum 24-hour reflection period. Players who have activated self-exclusion must not attempt to circumvent the exclusion by creating new accounts or accessing the Platform by any other means. Such conduct constitutes a breach of these Terms.
For full information on responsible gaming resources available to Pakistani players, please visit the pk399 Responsible Gaming page. If you are experiencing gambling-related difficulties, contact pk399 support to initiate the self-exclusion process immediately.
pk399 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, including but not limited to the following circumstances:
Where an account is closed for breach of these Terms, any outstanding balance may be forfeited to the extent permitted by applicable law. Where an account is closed by the player in good standing or where pk399 closes an account without breach by the player, any verified withdrawable balance will be returned to the player's registered payment method following completion of any pending verification requirements.
pk399 reserves the right to amend these Terms at any time. Material amendments will be communicated to registered players via email to the address registered on the account, or via a prominent notice on the Platform, with a minimum of seven (7) days' notice before the amended Terms take effect. Continued use of the Platform after the effective date of any amendment constitutes acceptance of the revised Terms. If you do not accept the amended Terms, you must cease using the Platform and may request account closure prior to the effective date.
These Terms are governed by and construed in accordance with internationally recognised principles of commercial contract law as applied by the jurisdiction in which pk399 is registered and licensed to operate. pk399 operates under applicable international online gaming standards and does not make representations about the legality of its services in any specific national jurisdiction, including Pakistan.
In the event of a dispute between a player and pk399 regarding any bet, game outcome, payment, or account matter, the player should first contact pk399 support by email at the address listed in the footer of this page with full details of the dispute. pk399 undertakes to respond to all formal complaints within five (5) business days. If the dispute is not resolved to the player's satisfaction through the internal complaints process, pk399 supports escalation to the applicable independent dispute resolution service.
Nothing in these Terms limits any statutory rights you may have as a consumer under the laws of your country of residence.
A summary of the core standards pk399 holds itself to across all platform operations.
All pk399 accounts undergo mandatory KYC verification before withdrawals are processed. This protects players and the platform against fraud and identity misuse.
Every game on pk399 is sourced from providers with independent third-party certification. RTP figures are published per title. Live casino games use physical equipment with real-time video verification.
All data exchanged between your device and the pk399 Platform is protected by SSL/TLS encryption. Payment information is processed through PCI-DSS compliant gateways and is never stored in plain text.
Deposit limits, loss limits, session alerts, cooling-off periods, and self-exclusion are available to all pk399 accounts at no cost. These tools are built into the platform — not hidden in a separate application.
pk399 transacts entirely in Pakistani Rupees with JazzCash, Easypaisa, and major Pakistani banks fully integrated. No currency conversion is applied to PKR deposits or withdrawals.
The pk399 customer support team operates on Pakistan Standard Time (PKT, UTC+5). Disputes and account queries are acknowledged within one business day and formally responded to within five business days.
Cricket betting, live casino, slots, and poker — all in PKR, built for Pakistani players. Review our Responsible Gaming policy and play within your limits. 18+ only.
18+ only. Please follow applicable local laws. Gambling can be addictive — play responsibly.