This Privacy Policy explains how pk399 collects, uses, stores, and protects your personal data when you use the pk399 platform. Please read it carefully before registering an account.
pk399 ("pk399", "we", "us", "our") operates the online casino and sports betting platform accessible at pk399.net and all associated subdomains and interfaces (the "Platform"). We are committed to protecting the privacy of every person who registers an account, visits the Platform, or interacts with our services.
This Privacy Policy ("Policy") sets out, in clear and plain terms, what personal data pk399 collects from you, why we collect it, how we use and store it, with whom we may share it, and what rights you have in relation to your own data. This Policy applies to all users of the Platform, including registered players and visitors who browse without registering.
By accessing the pk399 Platform or completing the account registration process, you acknowledge that you have read and understood this Policy. This Policy is incorporated by reference into the pk399 Terms & Conditions. Capitalised terms used but not defined herein have the meanings given to them in the Terms & Conditions.
For the purposes of applicable data protection legislation, pk399 is the data controller in respect of the personal data it collects and processes in connection with the Platform. As data controller, pk399 determines the purposes for which and the means by which your personal data is processed.
If you have questions about this Policy or wish to exercise any of your rights described in Section 10, you may contact our data protection contact by email at the address listed in Section 14 of this Policy and in the footer of every page of the Platform. pk399 will respond to all privacy-related enquiries within thirty (30) calendar days of receipt.
When you register an account with pk399, use the Platform, or contact support, you provide us with personal data including but not limited to:
When you access or use the pk399 Platform, we automatically collect certain technical and behavioural data, including:
pk399 may receive personal data about you from third parties in limited circumstances, including: identity verification and fraud screening service providers who confirm the authenticity of identity documents submitted during KYC; payment processors who confirm the status of deposit and withdrawal transactions; and regulatory compliance data providers who assist with anti-money laundering (AML) screening.
pk399 uses the personal data it collects for the following purposes:
pk399 processes your personal data on the following legal bases:
The pk399 Platform uses cookies and similar tracking technologies (collectively, "cookies") to operate correctly, remember your preferences, and analyse usage patterns. The categories of cookies used by pk399 are as follows:
You can manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from completing the pk399 login process and using the Platform.
pk399 does not sell your personal data to third parties. We share your data only in the following limited circumstances:
pk399 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where anonymisation is applied, the anonymised data may be retained indefinitely for aggregate analytics purposes without limitation, as it no longer constitutes personal data.
pk399 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Specific measures include:
Despite these measures, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your pk399 login credentials and for notifying us immediately of any suspected unauthorised access to your account.
Subject to applicable law, you have the following rights in relation to your personal data held by pk399:
To exercise any of these rights, contact pk399 using the details in Section 14. We will respond within thirty (30) calendar days. We may require proof of identity before processing your request.
The pk399 Platform is strictly intended for individuals aged 18 years and above. pk399 does not knowingly collect personal data from persons under 18. If you believe that a minor has registered an account or provided personal data to pk399, please contact us immediately using the details in Section 14. Upon confirmation, pk399 will close the account, delete the associated data, and return any deposited funds to the verified guardian or, where not possible, to a responsible gaming organisation.
The pk399 Platform may contain links to pages within the Platform and references to third-party service providers described in this Policy. pk399 does not include outbound links to unaffiliated third-party websites. To the extent any link to a third-party platform exists within the Platform, such third parties operate their own independent privacy policies. pk399 is not responsible for the privacy practices of third-party operators and encourages users to review relevant third-party policies before providing personal data to those platforms.
pk399 reserves the right to update or amend this Privacy Policy at any time. Material changes — including changes to the categories of data collected, the purposes for which data is used, or your rights — will be communicated to registered players via email to the registered address or via a prominent notice on the Platform. The "Last updated" date at the top of this Policy reflects the date on which the most recent version took effect.
Continued use of the pk399 Platform after the effective date of a revised Policy constitutes acceptance of the revised terms. If you do not accept the revised Policy, you must cease using the Platform and may request account closure.
For any questions about this Privacy Policy, to exercise your data rights, or to raise a privacy-related concern about the pk399 Platform, please contact pk399 using the support email address displayed in the footer of every page of this website. pk399 will acknowledge all privacy enquiries within five (5) business days and provide a substantive response within thirty (30) calendar days.
Please include your registered email address and a clear description of your request or concern to allow pk399 to locate your account record and respond efficiently.
A summary of the key privacy and security standards applied across the pk399 Platform.
All data transmitted between your device and pk399 is encrypted end-to-end. This applies to your pk399 login session, deposit and withdrawal requests, and all communication with the Platform.
pk399 stores account passwords as salted cryptographic hashes. No pk399 staff member can view your password. If you forget your password, it must be reset — it cannot be retrieved.
pk399 does not sell, rent, or trade your personal data to advertisers or unaffiliated third parties. Data sharing is limited to operational service providers under binding data processing agreements.
KYC verification protects your pk399 account against identity fraud and unauthorised withdrawal requests. Documents are encrypted at rest and accessible only to authorised compliance staff.
You can request access to, correction of, or deletion of your pk399 data at any time. pk399 responds to all rights requests within 30 calendar days. Most routine account changes are self-serviceable via account settings.
Promotional emails from pk399 are only sent where you have actively consented. You can withdraw marketing consent at any time from your account settings without affecting your ability to use the Platform.
Our support team is available on Pakistan Standard Time to help with any data or account query. Review our full policies and responsible gaming resources below. 18+ only.
18+ only. Please follow applicable local laws. Gambling can be addictive — play responsibly.